Quality Policy Survey
*We, at Elaf Islamic Bank, are committed to serving our valued customers in accordance with local and international standards to achieve our shared goals, which include: speed and accuracy in processing customer transactions, achieving legitimate profits, and meeting the needs and expectations of all stakeholders. Our motto is to always strive for excellence.
To achieve this, the bank will work on:
5.2 Policy
5.2.1 Establishing the Quality Policy
Top management shall establish, implement, and maintain a quality policy that:
- Is appropriate to the purpose and context of the organization and supports its strategic direction
- provides a framework for setting quality objectives
- Includes a commitment to satisfy applicable requirements
- Includes a commitment to continual improvement of the quality management system.
5.2.2 Communicating the Quality Policy
The quality policy shall :
- Be available and be maintained as documented information
- Be communicated, understood, and applied within the organization
- Be available to relevant interested parties, as appropriate.